As the global leading call center CTI (Computer Telecommunication Integration middleware specialist. Cncall possesses of rich experience in Call center CTI Link domain.

   Cncall™ CTI Link middleware which developed independently by Cncall that can provide CT-CONNECT API and OCX control, fully compatible with CT-CONNECT and can support AVAYA definity/S8300/S8500/S8700, Siemens Hipath3000/4000, Alcatel 4200/4400/OXO/OXE, Ericson MD110/150, and Nortel meridian 1/CS1000 PBX. It has been widely applied to finance, stocks and bonds, tobacco, medical treatment sanitation, electronic government administration, electricity, community, command control, postal telecommunications, state office, commercial enterprise and other call centers, and be accepted by vast number of clients for example Samsung Customer service center, HP Customer service center, Haier Customer service center and so on. Cncall™ CTI Link middleware offers the industry's most advanced communication technology and best service.

   Cncall has established strategic relationships with key PBX partner throughout the voice solutions market such as Nortel, Siemens and so on. These companies work closely with Cncall to ensure the kind of tight product integration that leads to successful solutions development and customer satisfaction. Together with its technology and PBX partners, Cncall offers a total solution by providing products, solutions, consulting services, system integration services, training and support.